March 5, 2020


Why Choose ProPhoenix?


Our customers are our most important asset.   As a ProPhoenix software user, our relationship does not end with your purchase. 

We are available 24/7 to handle any issues that you may have. 

In addition, we listen to our customers, and are always attentive to their input.  It is our customers in the field, using the software, that know best what public safety departments want in their software.


However, don’t take it from us, read below to see what agencies say about why they choose ProPhoenix.


It’s a partnership: 

“Help has been responsive, supportive, consistently helpful and professional.  I am hoping this will be a very long partnership.” 

Couldn’t have asked for better cooperation or partnership with the corporation. They are always interested in our input in new designs and how to improve their product.”


It’s the support:

“It’s the support and the contact that we have established that have made ProPhoenix what they are all about” 

“Their tech support is by far the best of anything I’ve ever called for personal or public use”


It’s the technology: 

“The systems search function operates in the natural way that a user would expect; its rather intuitive that way” 

“The interface allows our officers and administrators to navigate through a complex booking, and the system will not accept booking until it is complete” 

“The records management aspect gives our agency the ability to identify trends with all of the needed statistical data right at our fingertips”

Upcoming Events & Trade Shows

Florida Sheriffs Association Winter Conference

Jan 23 - 26 2022
Hyatt Regency Jacksonville Riverfront
Duval County

Booth 625

Recent Posts

RapidSOS Interface with Phoenix CAD

Police, Fire and EMS under one roof

True Fully Integrated Software

Differences Between CFS and Charge Based Reporting



ProPhoenix and Wauwatosa Police Celebrate a 10 Year Milestone

Customer Spotlight—Tiffin Police Department, Ohio

Customer Spotlight - Elk River FD, MN

ProPhoenix Updates NJTR1

ProPhoenix In the News: Wayne PD Using ProPhoenix to Implement a New Program to collect video evidence

CCUG Training & Technology Seminar

Happy Holidays from all of here at ProPhoenix

2020 Show Schedule

See you at the show!

NJSACOP 5th Annual Mid-Year Meeting & Vendor Show

We are pleased to announce that we will be exhibiting at this year's WPLF Mid-winter Training Conference.

Spotlight: Phoenix Suite of Public Safety Software provides superior integrated solutions for any size police agency

How one sheriff’s office uses integrated data management to gain actionable intelligence

It's time to get to ProPhoenix

ProPhoenix links first responders in Galloway

Rapid SOS integration

2019 User Conference

Important Announcement on NIBRS compliance

Why do departments choose ProPhoenix?

Coronavirus (COVID-19): ProPhoenix Business Continuity plan

Upcoming Show and Conferences notice

Public Safety Departments relying on the web in the Coronavirus pandemic

Gloucester County Emergency Services and ProPhoenix Citizen Services

National Public Safety Telecommunicators Week

Federal Funding to Help Departments Upgrade their Software System is Available

The NY Times spent an entire shift with Phoenix user Paterson, NJ Fire Dept. EMT unit

We are pleased to announce the newest member of the Phoenix family

North Port, FL PD Officially Goes Live with Phoenix Software

Microsoft Announces End of Life for Windows 7 Operating System, Windows Server 2008, 2008R2 and SQL Server 2008

National Police Police Week

Welcome Village Fire in Texas

ProPhoenix Pro Standards Tracking System

The Changing Landscape of Policing and the Importance of Software

Important Announcement

Attention Users: ProPhoenix 2020 Virtual User’s Conference

NIBRS Transition Plans

Phoenix Citizen Services Programs Featured in Recent Article

ProPhoenix Your One-Stop-Shop Records Management System

ProPhoenix 2020 Virtual User Conference

Don’t miss a thing

Congratulations Chief Barry Weber

Schedule a Demo Today

National Public Safety Telecommunicators Week

Annual IACP Conference

Fully Integrated Software Suite

International Firefighters’ Day

ProPhoenix How-To Videos and Webinars

George Mason University goes live with ProPhoenix

ProPhoenix and BPD enhances digital technology