December 2, 2020


Phoenix Citizen Services Programs Featured in Recent Article

We always love to see our hardworking agencies featured in the media to receive the recognition and praise that they deserve.   Our long-time user agency Racine Police Department (RPD) is certainly among those that deserve all of the recognition and praise that is rightfully theirs.   Recently, the RPD were featured in the Journal Times out of Racine, WI on their efforts to reach out to the community through their online portal.  

RPD is one of our user agencies that currently utilizes the Phoenix Citizen Services Police Program.   The Citizen Services Police Program is a great tool for Police Departments to implement an online portal to better communicate with their residents and community.   Through the online portal, which we will set up for the agency, residents can perform a variety of tasks, such as filing non-emergency police reports, submitting anonymous tips or even requesting a check up on their homes while they are away on vacation.

In addition to the ability of residents to file reports and other communications to the Police Department, the department has a variety of tools to communicate back to the residents.   Residents are encouraged to monitor the department’s online portal for a variety of important announcements, and information such as road closures, crime maps and stats and other emergency announcements of the department’s choosing. 

We hope that everyone has a chance to read this great article, which can be found by clicking here.  We of course are very happy to see our user agencies receiving media accolades, and glad to hear that the online reporting portal that RPD has been utilizing receiving its due attention.   Our hope is that the residents of Racine and surrounding communities will read this article, utilize their online portals, or request online portals for agencies that do not currently have them, and improve the communication between the local police and the community.

The article also mentions something that is very top of mind for everyone right now.   A quote from the article states “Officials say the Citizen Services Program Website is especially helpful during the COVID-19 pandemic, because the public can access services from their computer or cellphone,” and this is very true.   Setting up an online portal to allow your residents to file non-emergency police reports is not only viewed as a more convenient method, but also cuts down on the number of times that in person interaction is required.   This is an advantage to both the Police Department and the residents of the community that everyone can appreciate.

We hope that everyone has a chance to read the article linked below.   We would like to thank The Journal Times for such a well written article focusing on such an important topic, and especially thank the Racine Police Department for all that they do.   Continued coverage such as this will get the word out to residents of this convenient tool that’s available to them, and just another step in the road to building a safer and happier community.

Great job Racine Police Department!


Link to article:


We also hope that everyone has a chance to view Racine’s online portal linked here.


Departments who are interested in setting up their own online portal should know that we do all of the work for you.   If you are interested in setting one up of your own, feel free to contact us at 609-953-6850 and we will be glad to assist you.  


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