April 28, 2021
Are you using different sets of software for your Dispatch Centers, Police Department, Fire Department and Rescue? Have you ever been frustrated with the amount of time it takes to transfer data from one department to the other? Incomplete data transfers, error in data submissions, or just extra time spent transferring data from one software to another when everything is part of the same incident…
Many competitors in this industry only offer software for one department. There are a few popular systems for CAD or Police RMS, but few offer a full suite of fully integrated products. We often come upon single juris or even multi juris departments who need everything entirely integrated.
When an arrest is made, the record needs to be transferred from the Toughbook laptop inside of the officer’s vehicle to jail for proper processing. When a call is received from CAD, the call may need both police and rescue to respond to the incident. Add on top of that, an emergency situation that requires medical attention and 3 departments are responding to the same call. The records taken at the scene are valuable for both the immediate response and record keeping for future use.
Using several different software systems greatly complicates these matters. Not only does it complicate matters, but it takes much needed time and resources away from your personnel when they should be doing what they do best, and that’s serving the community.
If you are in the market for new software, or possibly unhappy with your outdated current software, we want you to ask yourself this question. Would the fire department in my township be interested in integrating with my department? Or would you rather have all of your departments under 1 roof using the same software? If you answer yes to either of these questions then we encourage to look into a full software suite that integrates all of these departments. We guarantee you that it will save time, resources and headaches in the future.
Call us today to schedule a demo and ask about our fully integrated suite. We offer several solutions for almost any challenge. 609-953-6850. Or, feel free to browse this website and fill out our online form to receive more information. https://www.prophoenix.com/contact