Spotlight Customer – Tiffin PD, OH

Date: 2017-01-03

Meet Chief Fredrick W . Stevens and the Tiffin Ohio Police Department. Tiffin PD has been a ProPhoenix satisfied customer since 2007 when an immediate need to replace their previous software triggered a commend-able effort to implement Phoenix in just a couple weeks. Chief Stevens is pleased to announce that their move in 2012 to a multi-juris installation has now included every law enforcement agency in Seneca County due to the 2015 addition of the Fostoria Police Department. Within the last few weeks, he was notified the Mercy Hospital security force will be replaced with a sworn police staff and Chief Stevens is eager to welcome the newly formed department to Phoenix and Tiffin Multi-Juris as the first User agency in this capacity.

Tiffin Police and all the associated agencies are particularly pleased with the increased efficiencies and time saving that comes with a database where all the Names, Vehicles and Case reports are located in one place for inquiry.

Chief Stevens related an incident that occurred shortly after changing to multi-juris. One evening there was a pursuit and he happened to be in the building to observe the one dis-patcher at Tiffin handle all the incident details and location changes that normally occur dur-ing a high speed pursuit. Due to the Seneca County Sheriff’s Department and other sur-rounding police departments being on the same system, although dispatched by their own centers, and all agencies utilizing the mapping on WDA, each location change did not have to be relayed through telephone or radio contact between the PSAPs because all Users could watch the updated unit locations on the map in real time. They were able to accurately antic-ipate the direction of travel and deploy stop strips early in the incident. The entire incident was handled smoothly and proved to Chief Stevens “that multi-juris was the way to go”! The advantages since that first week are too numerous to mention but their experiences have re-mained the same throughout the 8 years since Go Live.

Chief Stevens states “the ease of the initial transition from old software to newer, ease of dai-ly use and the fact that our whole 552 square mile county is using and sharing information via ProPhoenix is a great boon to all agencies in keeping our different communities safe.”

Upcoming Events & Trade Shows

IACP Conference

September 11 - 14, 2021
New Orleans, LA

ProPhoenix Annual User's Conference

September 27 - 30, 2021
Wisconsin Dells, WI

 

Recent Posts

ProPhoenix and BPD enhances digital technology

George Mason University goes live with ProPhoenix

Important Announcement on NIBRS compliance

Why do departments choose ProPhoenix?

Upcoming Show and Conferences notice

Coronavirus (COVID-19): ProPhoenix Business Continuity plan

Public Safety Departments relying on the web in the Coronavirus pandemic

Gloucester County Emergency Services and ProPhoenix Citizen Services

National Public Safety Telecommunicators Week

Federal Funding to Help Departments Upgrade their Software System is Available

The NY Times spent an entire shift with Phoenix user Paterson, NJ Fire Dept. EMT unit

We are pleased to announce the newest member of the Phoenix family

North Port, FL PD Officially Goes Live with Phoenix Software

National Police Police Week

ProPhoenix Pro Standards Tracking System

Microsoft Announces End of Life for Windows 7 Operating System, Windows Server 2008, 2008R2 and SQL Server 2008

Important Announcement

The Changing Landscape of Policing and the Importance of Software

Attention Users: ProPhoenix 2020 Virtual User’s Conference

NIBRS Transition Plans

Phoenix Citizen Services Programs Featured in Recent Article

ProPhoenix 2020 Virtual User Conference

ProPhoenix Your One-Stop-Shop Records Management System

Congratulations Chief Barry Weber

Don’t miss a thing

Schedule a Demo Today

National Public Safety Telecommunicators Week

Annual IACP Conference

Fully Integrated Software Suite

International Firefighters’ Day

PROPHOENIX ADVANCED TRAINING ANNOUNCEMENT

Differences Between CFS and Charge Based Reporting

True Fully Integrated Software

Police, Fire and EMS under one roof

RapidSOS Interface with Phoenix CAD

Archives

ProPhoenix and Wauwatosa Police Celebrate a 10 Year Milestone

Customer Spotlight—Tiffin Police Department, Ohio

Customer Spotlight - Elk River FD, MN

ProPhoenix Updates NJTR1

ProPhoenix In the News: Wayne PD Using ProPhoenix to Implement a New Program to collect video evidence

Microsoft Announces End of Life for Windows 7 Operating System, Windows Server 2008, 2008R2 and SQL Server 2008

CCUG Training & Technology Seminar

Happy Holidays from all of here at ProPhoenix

2020 Show Schedule

See you at the show!

NJSACOP 5th Annual Mid-Year Meeting & Vendor Show

We are pleased to announce that we will be exhibiting at this year's WPLF Mid-winter Training Conference.