Phoenix CSP

Police & Fire Citizen Services Program

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Police & Fire Ctizen Services Program

Crime mapping, online reporting, tips, emergency info, IP camera

Phoenix Citizen Services Program™ (CSP) takes your partnership with the community to the next level. Take a step forward into community partnerships with the technology advancements your constituents expect. CSP provides members of your community with the ability to share personalized information with their public safety providers. CSP provides the platform for residents to enter medical and/or emergency information that can be viewed by your personnel while en route to the call.

Free up your officer’s time and resources

Allow your residents to report non-emergency incidents such as credit card fraud, theft reports, harassing phone calls, vandalism and vehicle tampering without a house visit from an officer.

Increase community engagement

An engaged community is a healthier community. Allow residents to more easily communicate with your department, set up house checks while they are away on vacation, or view crime maps and statistics all through your department’s web portal

Make reports and forms available online for easy download

Residents can download accident reports, request parking permits and more, all online through the web portal. In addition, businesses can access notices, certifications and buy permits without an official physically visiting the location.

Allow businesses and residents to update information online

Businesses and residents can easily update critical information, such as emergency contacts, critical data, and fire connection locations on the property online.

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The Phoenix Citizen Services Programs (CSP) provides crime mapping, online reporting, tips, IP camera integration, and entry of medical/emergency information that can be viewed by personnel en route to a call.

Report Minor Crimes Online

  • Agency definable Calls for Service
  • Route to an officer for review and approve or reject reports

Increase Community Participation

  • Saves hours of agency time and eliminates cumbersome paper files
  • Citizens update contact, emergency, and key holder Information
  • Businesses can maintain their own information

View Crime Maps of Your Area

  • Pin Maps of crime or fire incident data
  • Agency can define what incidents display and update frequency
  • View CompStat Reports
  • View Road Closures

Access Critical Information for First Responders and Mutual Aid

  • Access pre-plan and registration data before arrival on scene
  • If entered by business, public and private IP cameras are viewable during incidents
  • View emergency contacts, critical data, and fire connection locations on the property

Access Fire Inspections and other Services Online

  • Access registration data for inspections
  • Businesses can:
    • View violations, request time extensions and review and pay fees/fines online
    • Access notices and certifications and apply & buy permits online
    • Keep contact information up to date
  • The public can request services like inspections and public education programming

And much more. Residents can…

  • Submit anonymous tips
  • File complaints
  • Request parking permits
  • Request house checks when you are away on vacation
ProPhoenix Products

Shifting the public safety software paradigm

Our all-inclusive module package and site licensing for RMS, Corrections and mobile clients along with a vigorous new product feature release schedule at NO EXTRA COST allows the highest return on YOUR investment
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