Phoenix CAD

Computer Aided Dispatch

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Computer Aided Dispatch (CAD)

Sheriff, Police, Fire, EMS, OEM/DPW

Engineered with Dispatchers in mind, Phoenix CAD is scalable for any size agency: single juris, multi-juris, multi-agency, and multi-site. Phoenix CAD is your solution to manage calls for service for Law Enforcement, Fire, EMS, and OEM/DPW. Our software includes call entry and dispatch functions to get responders to an emergency with all critical information is at their fingertips. This software interfaces with all E911 systems to allow to automatic entry of the ANI/ALI information in the call-taking screen.

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"The CAD system is really easy to use. Entering the location, finding the information that you need, and seeing all of your options with a click of a button minimizes both time and effort. The system’s search function operates in the natural way that a user would expect; it’s rather intuitive that way."
- Dispatch Supervisor
Wauwatosa Police Department

Clean, Powerful User Interface

  • Command Line entry, drag and drop dispatch, custom layout, ribbon menu
  • Custom color settings and unit sort order
  • Customizable, dynamically configurable dispatch status
  • Multi-monitor support for call status, unit status, map and satellite view
  • Multi-juris & multi-agency (Law Enforcement, Fire, EMS, OEM/DPW) dispatch with dynamic reconfiguration
  • Handle dispatch functions using keyboard alone or keyboard with mouse
  • Phoenix Real-time Dashboard™
  • Take Call - capturing additional data such as names, plate and comments before sending it to dispatch
  • Customizable home screen

Powerful Geo and Map options

  • Map support for ESRI, Google Maps, HERE Maps and Open Street Map
  • Google Map Aerial View, Street View and Pictometry
  • User definable and system generated map layers
  • Road closures
  • Closest fire hydrants shown on the map, including flow rates
  • Support for Address Flags, HazMat Flags
  • Built-in GPS and AVL functionality with AVL replay
  • Geo Fencing
  • Situation awareness with proximity flags

Effective Notification and Messaging

  • Automatic text when a certain CFS, address, or name is encountered
  • Automatic email, text, and Rip and Run for Fire/EMS agencies
  • CAD to mobile and CAD to RMS Messaging
  • Be alerted about critical flags with Stop and Go Dispatching

Robust Interface Support

  • E911 Phase II support
  • CAD Text2Dispatch SMS processing (permits callers to send text, picture, video and audio to dispatch, which is available in mobile instantly)
  • NCIC interface
  • Quick links to HazMat and Pre-plan
  • Citizen Services Module
  • IP camera access
  • ProQA interface
  • Toner interface
  • RapidSOS integration (standard and enhanced)

Powerful Unit Recommendation

  • GPS based unit recommendation, in addition to traditional unit recommendation for Law Enforcement, Fire, EMS, and OEM
  • Recommendation based on unit availability
  • Cross staffing available for Fire/EMS
  • Quickest route
ProPhoenix Products

Shifting the public safety software paradigm

Our all-inclusive module package and site licensing for RMS, Corrections and mobile clients along with a vigorous new product feature release schedule at NO EXTRA COST allows the highest return on YOUR investment
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855-939-3473

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