Welcome New Employees
2019 was a busy year at the office.
To better serve our customers, we added some new faces to our main headquarters.


Gerard joined us in March and
is responsible for the initiation,
planning, design, execution, monitoring,
controlling and closure of
an assigned project. His duty is to
maintain good communication and
management, so we can provide
our customers a seamless experience.
In addition, as a trainer,
Gerard is responsible to educate
and teach customers the skills and
knowledge of our products so they
have the confidence and ability to
provide fast and efficient service to
the communities they serve. Gerard
has several years of experience
in the public safety field, starting as a volunteer Firefighter/EMT, and for the past
17 1/2 years working for the Gloucester County NJ Emergency Response Center
as a PST and Assistant Trainer. Gerard is also a volunteer Battalion Chief with the
Washington Township, NJ Fire Dept. Gerard’s public safety experience is already
proving to be a valuable asset, as he provides the special understanding of the
needs and wants of public safety officials.


Mike joined us in March and manages
several accounts with the top
priority of maintaining an open line
of communication with the customers,
and to ensure their ProPhoenix
product, experience and interaction
with the company meets their
expectation. As a retired Berlin,
NJ Chief of Police, Mike is a former
ProPhoenix software user himself,
which provides him a unique understanding
of the end users mind set
and pain points. In addition, Mike
has a BA from Stockton University,
and over 28 years of law enforcement
experience both in the field
and as a system administrator.


Amanda joined us in April, and
is involved in a tech support role,
troubleshooting software CRMs and
transferring CRMs to support for
further assistance.


John joined us in June and manages
all sales and marketing efforts, including
our sales team. John’s background
includes time on Capitol
Hill and in higher education. He has
operated several of his own small
businesses and holds an MBA.


Jim joined us in July, and is responsible
for sales and business
development in the Midwest Region
of the company. Jim’s background
includes overs 30 years of sales and
management experience. The past
12 years have been spent in the Law
Enforcement/Public Safety industry.


Greg joined us in August and produces
all marketing materials, both
digital and print, and manages the
company’s social media accounts.
Greg comes from the non-profit
association industry with over 10
years of marketing and communication

Upcoming Events & Trade Shows

October 14th - 16th

Tennessee Association Chiefs of Police (TACP) Conference

Embassy Suites Conference Center, Franklin, TN



Many shows have been cancelled or will be rescheduled due to the pandemic.

Please check back for dates as they become available.


Recent Posts

ProPhoenix and BPD enhances digital technology

George Mason University goes live with ProPhoenix

Important Announcement on NIBRS compliance

Why do departments choose ProPhoenix?

Upcoming Show and Conferences notice

Coronavirus (COVID-19): ProPhoenix Business Continuity plan

Public Safety Departments relying on the web in the Coronavirus pandemic

Gloucester County Emergency Services and ProPhoenix Citizen Services

National Public Safety Telecommunicators Week

Federal Funding to Help Departments Upgrade their Software System is Available

The NY Times spent an entire shift with Phoenix user Paterson, NJ Fire Dept. EMT unit

We are pleased to announce the newest member of the Phoenix family

North Port, FL PD Officially Goes Live with Phoenix Software

National Police Police Week

ProPhoenix Pro Standards Tracking System

Microsoft Announces End of Life for Windows 7 Operating System, Windows Server 2008, 2008R2 and SQL Server 2008

Important Announcement

The Changing Landscape of Policing and the Importance of Software

Attention Users: ProPhoenix 2020 Virtual User’s Conference

NIBRS Transition Plans


ProPhoenix and Wauwatosa Police Celebrate a 10 Year Milestone

Customer Spotlight—Tiffin Police Department, Ohio

Customer Spotlight - Elk River FD, MN

ProPhoenix Updates NJTR1

ProPhoenix In the News: Wayne PD Using ProPhoenix to Implement a New Program to collect video evidence

Microsoft Announces End of Life for Windows 7 Operating System, Windows Server 2008, 2008R2 and SQL Server 2008

CCUG Training & Technology Seminar

Happy Holidays from all of here at ProPhoenix

2020 Show Schedule

See you at the show!

NJSACOP 5th Annual Mid-Year Meeting & Vendor Show

We are pleased to announce that we will be exhibiting at this year's WPLF Mid-winter Training Conference.