Join Our Team

Career Opportunities

ProPhoenix Corporation is a public safety software company, created in 2004, with headquarters in Moorestown (Burlington County), New Jersey.  ProPhoenix Corporation provides next generation state-of-the-art public safety software solutions across the United States with its ProPhoenix Software Suite, which includes 911 Computer Aided Dispatch, Fire and Police Records Management including Crime Analysis and Business Intelligence, Police Mobile with ability to generate electronic Traffic Ticket, Fire Mobile, Jail Management and Citizen Services Programs. More information about ProPhoenix products and services can be found at and

ProPhoenix Corporation is a rapidly growing public safety software company that is on the cutting edge technology and business and is looking for individual’s with a positive attitude and have a strong desire for a challenging and rewarding career. Annual salaries commensurate with experience.  Salaries for Sales positions are commission-based.  There are opportunities for advancement into other positions to grow your career within our Company.  Benefits include IRA participation, health and dental insurance, and a year end bonus opportunity.

Positions are in New Jersey unless specific otherwise.

ProPhoenix Corporation is looking for a motivated individual to perform as first level support to our growing customer base. This is an entry level position with the opportunity to grow with the company. You must possess strong computer skills, have a cheerful personality and be able to maintain an efficient and productive work space. We offer standard health and dental benefits as well as Paid Time Off as per our company policy . This is a Salaried Position with a pay range of $32,000 - $36,000 which will commensurate with experience.

Responsibilities include but are not limited to: 


  • Entry Level support, diagnoses, and provide solutions for customers.
  • Provide phone support for remote and field users
  • Monitor hardware and software function and maintain updates for in-house and customer systems
  • Update server and client software for various locations
  • Provide helpdesk support to users
  • Troubleshoot software and hardware problems on PCs.


Job Requirements:


  • College degree or certificate in computer science
  • Must be able to pass a thorough background investigation
  • Knowledge of Microsoft Products (Outlook, Word and Excel) – In addition, must have a basic knowledge of Microsoft Windows 7 & Windows 10 in a domain environment
  • Basic knowledge of Windows Networking (TCP/IP, DDNS, DHCP) and Active Directory
  • Working Knowledge of installation and management of Windows Server 2008 & 2012 software & hardware preferred.
  • Working Knowledge of installation and management Microsoft SQL Server 2012 or higher, working Knowledge of Virtual Server Environments, HyperV and VMware preferred.
  • Demonstrated ability to integrate various systems into applications.
  • Able to work flexible hours
  • Experience in the Public Safety Environment is a plus

Please forward resumes to and add "Entry Level IT Support" in the subject line.

ProPhoenix Corporation is looking for an experienced and motivated individual to perform as an Office Assistant to our Office Manager. This is an entry level position with the opportunity to grow with the company. You must possess computer skills, have a cheerful personality and be able to maintain an efficient and productive work space. This is a part-time position.

Responsibilities include but are not limited to: 


  • Answering Phones
  • Copying/Scanning and Filing paperwork
  • Email/Typing and data entry
  • Sorting and distributing mail
  • Provide helpdesk support to users
  • Troubleshoot software and hardware problems on PCs.


The ideal candidate must have the following skills:


  • Detail oriented
  • Team Player
  • Enthusiastic
  • Must be dependable
  • Strong organizational skills
  • Ability to Multi-task
  • Knowledge of Microsoft Products (Outlook, Word, and Excel)
  • Valid Driver's License (as some errands require the use of the company vehicle)
  • High School Diploma or GED required.

$12 an hour

Job Responsibilities:

  • Utilize product knowledge and sales processes to prospect new sales opportunities
  • Qualify leads produced from telephone contact and web-based technology and processes
  • Present web-based demonstrations
  • Facilitate quote follow up processes for territory sales representatives
  • Generate new leads by developing prospect lists from trade association membership lists, trade show contact follow up and other self-initiated processes
  • Achieve assigned revenue targets
  • Present territory sales representatives with qualified leads
  • Establish and maintain “after the sale” follow up and rapport with customers


Job Qualifications:

  • This position requires the skills and knowledge normally obtained through the successful completion of a Bachelor’s Degree at an accredited institution.
  • Ability to work alone or with a team to create and close sales opportunities.
  • Effective communicator, specifically written, oral and presentations.
  • Ability to represent the company at all levels within the client’s organization.
  • Ability to be self-motivating is an absolute necessity.
  • Prior government sales experience is desirable but not a requirement
  • Public safety sales (especially software sales) a plus

Job Responsibilities

  • Expand our book of public safety business by selling new accounts
  • Achieve a sales quota as assigned
  • Ability to qualify an account using basic sales principles
  • Execute sales strategies as proposed by the company
  • Build and mature relationships with potential accounts
  • Attend conferences as assigned
  • Prepare sales quotes and assist in RFP responses
  • Learn our products and services in order to deliver a professional presentation
  • Sell to multiple levels within an organization
  • Be aggressive – committed – consultative – a solution provider
  • Maintain all your activities in CRM

Job Qualifications

  • Minimum 5 years selling experience – public safety market exposure preferred
  • History of exceeding assigned quotas
  • Customer following in the public safety market is preferred
  • Reside in designated territories
  • Experience in selling software applications
  • Proven track record in selling deals for software in excess of half million


  • Direct and manage project development through all phases.
  • Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
  • Develop full-scale project plans and associated communications documents.
  • Effectively communicate project expectations and progress to team members and stakeholders in a timely and clear fashion throughout the life of the project.
  • Estimate the resources and participants needed to achieve project goals; schedule, delegate where applicable and manage coordination of various internal and external teams.
  • Identify issues within the project teams, mediate and resolve conflicts.
  • Identify and manage the project dependencies and critical path.
  • Define, plan, schedule and track project timelines and milestones using appropriate tools.
  • Develop, deliver and analyze progress reports, proposals, requirements documentation, and presentations.
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
  • Coach, mentor, motivate and lead project team members and contractors, and influence them to take positive action and accountability for their assigned work.
  • Build, develop, and grow any business relationships vital to the success of the project.
  • Conduct post-project evaluations, identify successful elements and make recommendations to change operating procedures to eliminate unsuccessful elements.
  • Develop best practices and tools for project execution and management.


Job Qualifications:

  • University degree or college diploma; Associate degree plus relevant work experience will be considered in lieu thereof.
  • 3+ years direct work experience in a project management capacity, including all aspects of process development and execution.
  • Must pass a thorough background investigation.
  • PMI Certification not required but a PLUS.
  • Strong familiarity with Microsoft Project software.
  • General knowledge of computer networking, SQL servers and database administration a plus
  • Familiarity with public safety processes and procedures a plus
  • Experience at working both independently and in a team-oriented, collaborative environment is essential.
  • Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
  • Experience in coordinating with an off shore development center is desirable.
  • Ability to manage several projects at various stages with effective time management skills is required.
  • Strong verbal and written communications skills are essential, including the ability to work with team members and contractors from diverse backgrounds and language styles.
  • Some travel required.

We are looking for an experienced person to perform as a Business Analyst who will be a vital link between our customers, vendors and internal product development teams.   Analyst will be supporting and ensuring the successful completion of the analytical, building, testing and deployment tasks of our software product’s features.



  • Creating, analyzing, and validating detailed functional requirement specifications
  • Develop relationship with partners, define interface requirements and take ownership of the projects
  • Develop user stories, organize requirements and create prototypes.
  • Prioritize work based on customer needs and coordinate with Scrum teams to deliver the product and avoiding backlogs.
  • Facilitating design sessions with the product development team and work with the implementation team to define the solution
  • Interact with product development team and monitor progress with continuous verification
  • Write technical documentation and test cases
  • Perform Quality Assurance and Facilitate user acceptance testing
  • Demonstrations of new functionality and provide input on future direction of product based on feedback received
  • Conduct hands-on customer training as needed
  • Deliver reports using SSRS or Crystal.
  • Constantly be on the lookout for ways to improve monitoring processes, discover client issues and deliver better value to customers


  • A degree in IT / Computer Science
  • 5+ years previous experience in Business / System Analysis
  • Proven experience in clearly defining programming requirements and subsequent testing
  • Experience in prototyping tools such as MS Blend
  • Knowledge in generating process documentation
  • Solid experience in Database systems such as MS-SQL with SQL queries
  • Strong written and verbal communication skills including technical writing skills
  • Ability to handle multiple assignments, prioritize tasks, and meet demanding timelines
  • Knowledge of XML/XSL/XSLT, SSRS or Crystal reports is a plus
To inquire about this position or send your résumé, email us at